Frequently Asked Questions
Website Design & Management Questions
We utilize secure and dependable dedicated servers, conduct regular website backups, and ensure your software remains up-to-date to prevent security breaches.
Factors such as the complexity of features and your responsiveness in providing feedback play a significant role in determining the timeframe.
However, please note that new or upgraded features beyond the scope of your selected plan may require an adjustment to your plan agreement.
However, after this period, you have the flexibility to choose how you'd like to manage your website. Whether you prefer to manage it yourself, delegate the task to an employee, or hire another professional, we're here to assist with a smooth transition.
Additionally, if you prefer, we can continue to manage your website beyond the initial agreement period, ensuring its continued success.
Alternatively, you are free to transfer your website to a host provider of your choice and either self-manage it or hire another professional.
However, many of our clients prefer to stay with us, benefiting from the consistent service and quality they have come to expect.
Our team offers expertise in developing compelling content that resonates with your audience and drives meaningful engagement.
Since we spread the cost of your initial website design, development, and included features across 18 monthly payments, upgrading your plan would entail retroactively adjusting your plan to reflect the pricing of the upgraded plan.
However, you have the flexibility to settle the total agreement amount at any time, and we will continue to honor our commitment to provide the promised services for the remaining duration of the 18 months.
We can help you acquire a domain name that perfectly suits your brand or business. You have the option to register it yourself or we can take care of the registration and maintenance for you, along with your hosting. This way, you can focus on building your website and engaging with your audience while we handle the technical aspects.
What are the accepted payment options?
All of our payments are processed through PayPal invoicing. You will receive an invoice of services included with your chosen project.
Individual project invoices have a 50% payment due up front with the balance due when the job is finished or within 30 days whichever happens first.
For website plans a monthly auto pay will be set up for the duration of the agreement period.
Can I have custom email addresses?
Yes, absolutely! Our standard website design package includes the provision for up to 5 custom email addresses using your unique domain name, such as info@mydomain.com.
Additionally, with our Deluxe plan, you can have up to 20 custom email addresses. Having custom email addresses not only adds a professional touch to your communication but also reinforces your brand identity. Let us know your preferences, and we'll set them up seamlessly for you.
Which social media platform is best?
Each platform has its unique strengths and target demographics, so the best choice depends on your specific business goals and target audience. During a consultation, we can delve deeper into your needs and preferences to determine the most effective platform(s) for your marketing strategy.
